Terms & Conditions

Arch Design by B LLC is a Delaware-registered limited liability company. By booking or using our virtual architectural and interior design services, you agree to these Terms & Conditions.

1. Introduction

These Terms & Conditions govern your use of Arch Design by B’s remote design services. “We,” “us,” and “our” refer to Arch Design by B LLC; “Client” refers to the person or entity engaging our services.

2. Services & Packages

All services are fully virtual; Clients must supply accurate measurements and as-built data. We offer the following fixed-fee packages (full details in your Proposal):

• Essential Architectural Design Package (New Build)
• Floor Plan & Site Analysis Package (New Build)
• Floor Plan & Site Analysis Package (Remodel & Attached Addition)
• Renovation Architectural Design Package (Virtual Remodel)
• ADU Floor Plan & Site Analysis Package
• ADU Essential Architectural Design Package

3. Client Responsibilities

• Design Questionnaire & Data: Complete our questionnaire within 5 business days and provide accurate measurements, surveys, zoning info, and existing drawings.
• Data Accuracy: Architect relies solely on Client-supplied data; we are not liable for errors or omissions therein.
• Product Ordering: Order approved items within 14 business days of final approval; we do not guarantee stock or pricing.
• Communication: All correspondence via email or project platform; phone/SMS by prior arrangement only.

4. Payment Terms & Schedule

• Milestones & Invoices: Invoices are issued per Proposal (e.g. 60%/20%/20% or 50%/50%). Payment for each milestone is required and must be received in full before work on the next project phase can commence.
• Late Payments: Overdue balances (30+ days) incur 1.5% monthly interest.
• Refunds & Cancellations: Full refund if cancelled before work begins. After commencement or final deliverables, retainers are non-refundable; Client pays for work performed.

5. Consultation Cancellation Policy

• 72-Hour Cancellation Window: You may cancel or reschedule a consultation up to 72 hours before the scheduled time for a full refund.
• Late Cancellations: If you cancel or try to reschedule less than 72 hours before your consultation, you will be charged in full (i.e. no refund).
• Cancellation/Reschedule Limits: You are allowed one cancellation and one reschedule per completed consultation. Any more cancellations or reschedules beyond that may be declined and charged in full.
• Same-Day Bookings: Consultations booked less than 72 hours in advance cannot be cancelled or rescheduled and will be charged in full.

6. Revisions & Change Orders

• Each package includes up to three consolidated revision rounds per deliverable.
• Additional revisions billed at $125/hr upon written Change Order.

7. Deliverables & Intellectual Property

• All design documents remain our property until full payment is received.
• Upon final payment, Client receives a non-exclusive, perpetual license to use deliverables solely for construction or implementation of the described project.
• Editable CAD/DWG files provided only if included in the chosen package.

8. Limitation of Liability & Warranty Disclaimers

• We disclaim liability for errors from inaccurate Client-supplied measurements or surveys.
• No guarantee of permitting, code compliance, structural adequacy, or energy-code conformance unless explicitly contracted.
• Architect's total liability shall not exceed total fees paid by Client.

9. Project Timeline & Delays

• Timelines assume prompt receipt of data and approvals. Client-caused delays extend schedules accordingly.
• Force Majeure: Neither party liable for delays beyond reasonable control (e.g. natural disasters).

10. Confidentiality

Both parties agree to keep proprietary information confidential and not to disclose it without prior written consent.

11. Governing Law & Dispute Resolution

These Terms are governed by Delaware law. Disputes resolved in courts of New Castle County, Delaware.

12. Amendments

We reserve the right to amend these Terms at any time. Changes will be communicated in writing and apply to future work.

13. Agreement

By engaging our services, you confirm you have read, understood, and agree to these Terms & Conditions in full.